FAQ

Our Starter Installer Pack includes 500ft of high-quality Cat5e Ethernet cable and 100 RJ45 connectors — perfect for small business and DIY network installations.

The Pro Installer Pack includes two 500ft Cat5e Ethernet cable boxes (1,000ft total) plus 100 RJ45 connectors, ideal for larger or multi-site projects.

Yes, our Cat5e cable features a UV-resistant jacket designed for outdoor environments. For long-term direct exposure to sunlight or weather, we recommend using conduit or protective housing.

We recommend using a crimping tool for best results when attaching RJ45 connectors to Ethernet cables. A cable tester is also helpful to ensure proper connections.

Most orders ship within 1–2 business days and arrive in 3–5 business days depending on location. Delivery times may vary due to carrier delays or high-volume seasons, but we’ll always notify you of any updates.

Yes, we provide bulk pricing for installers and businesses. Please contact us for custom quotes.

You can reach our support team at support@patchhub.net or by visiting our Contact Us page.

We offer 30-day returns on unused products in their original packaging. See our Return Policy for full details.

All transactions on PatchHub.net are processed securely using encrypted checkout.