Privacy Policy

Last updated:

PatchHub LLC (“PatchHub”, “we”, “our”, “us”) operates patchhub.net and provides networking products and accessories.

Information you provide: name, email, phone, billing/shipping address, payment details (processed securely by our payment processor), order notes, support messages.

Automatically collected: device and usage data (browser type, IP address, pages viewed, timestamps), cookies, and similar technologies for essential site functions and analytics.

To process and fulfill orders, provide customer support, communicate updates, prevent fraud, improve our site and services, and comply with legal obligations.

We use cookies for core site functionality (cart, checkout, preferences) and analytics to understand site performance. You can manage cookies in your browser settings; disabling certain cookies may impact site features.

Payments are processed by third-party providers (e.g., Shopify Payments, PayPal). We do not store full payment card numbers on our servers. Your use of those services is subject to their privacy policies.

We share information with vendors that help operate our store (e.g., payment processors, shipping carriers, analytics providers) and as required by law. We do not sell personal information.

We retain order and account information for as long as needed to provide services and for legitimate business or legal purposes. We delete or anonymize data when no longer necessary.

Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal information. Contact us to exercise these rights.

California (CCPA/CPRA): California residents may request access to and deletion of personal information. We do not sell personal information.

EEA/UK (GDPR): Our legal bases include contract, legitimate interests, and consent (where applicable). You may lodge a complaint with your local supervisory authority.

We use administrative, technical, and physical safeguards to protect information. No method of transmission or storage is 100% secure.

Our site is not directed to children under 13, and we do not knowingly collect their personal information.

We may update this policy from time to time. Updates take effect upon posting on this page with an updated Effective Date.

Questions or requests? Email support@patchhub.net or visit our Contact Us page.